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Frequently Asked Questions (FAQ)
What are your card stickers made of?
All stickers/sticker sheets are made of durable, waterproof vinyl. These are made to last in your wallet or through the dishwasher if you decide to stick them on your waterbottle.
Will this affect the ability of the card to tap?
Nope! If you are putting this on your transit card please stick this on the non information side, these have a strong adhesive which make it difficult to remove once applied.
Where do you ship?
Currently we only ship in Canada (for free), sorry to the US/international folks :( send us a message if you want us to ship to your country!
When will my order ship?
1-3 business days from your order, stickers will ship untracked via Canada Post. If you haven't received your order after 10 business days send us a message!
My order has not arrived yet...
If it has been 10 business days since you placed your order send us a message please!
I need my order ASAP/would like to add tracking on my order
We can arrange local pickup (Vancouver, BC) or send me a message if you want tracking. It will cost $20 for tracked packages across Canada.
Return/ Refund Policy
Unfortunately we are unable to process refunds or returns at this time. Thank you for your understanding.
Whos is in charge here??
Talk to us on instagram (@ellies.market) or send us an email ellies.market@gmail.com! Sara is in charge of emails and DMs so you can call her Sara or Ellie!